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Shoretel PDF Print E-mail

  • Shoretel
    Shoretel
    General System Overview:
    -Distributed unified communications platform, Universal queue, Graphical realtime displays, Redundancy (failover and recovery), Geographical survivability
  • Shoretel
    Shoretel
    Media Support:
    -Inbound,Outbound, Scheduled callback, Abandoned callback, Web callback, Campaigns (dial from list), Web chat, Web callback, Call blending, Voicemail,Email, Fax via email
  • Shoretel
    Shoretel
    System Capacities:
    -1000 Max live agent positions, 2000 Max configured agents, 100 Active supervisors, 256 Maximum number of skills, 16 Wall boards supported (chained), 1500 Max DNIS routes

shoretel

As Shoretel's parters we provides a range of features to satisfy the needs of all organizations, from basic call center capabilities to sophisticated distributed multimedia contact center capabilities.

ShoreTel is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award winning, all-in-one IP phone system, UC and contact center solution, and its industry leading hosted business phone system, workers enjoy a freedom and self-reliance that other providers can’t match.

Please contact us for further information.